PUBLIC PERCEPTION ON THE ROLE OF PUBLIC RELATIONS IN RE BRANDING NIGERIA IMAGE ACROSS NATIONAL FRONTIERS

(A STUDY OF NIGERIA INSTITUTE OF PUBLIC RELATION, RIVERS STATE CHAPTER)

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ABSTRACT

This research work examined public perception on the role of public relations in rebranding Nigeria image across national frontiers (a study of Nigeria institute of public relation, rivers state chapter). Nigeria’s image has pummeled in recent times due to corruption and insecurity of lives and property. The good moral disposition of any citizen of a country depends on the good image of her country. The research method used in this study is survey research. The population of the study is 250. The data was presented in tables and simple percentage was used to analyze the data, while regression t-test was used to test the hypothesis. It was made clear that the poor image of the country resulted to the attitude of our people who engaged in all sort of atrocities like drug trafficking, credit card fraud, stealing etc. From hypothesis testing, the t-calculated is higher than the t-tabulated value, therefore, the null hypothesis is rejected and the alternative hypothesis is accepted that the public relations can be used in the resolution of Rebranding Nigeria problem. It was also recommended among others that the government should initiate and encourage exchange programmes among countries which can foster economic, educational, social and cultural co – operation among countries. Also that the public relation practitioners in government should champion the cause for the establishment of democratizes government. To formulate polices affecting the deconstruction of social responsibility.

TABLE OF CONTENTS

TITLE PAGE       –        –        –        –        –        –        –        –        –        i

DECLARATION –        –        –        –        –        –        –        –        –        ii CERTIFICATION          –        –        –        –        –        –        –        –        iii      

DEDICATION     –        –        –        –        –        –        –        –        –        iv

ACKNOWLEDGEMENT       –        –        –        –        –        –        –        v

ABSTRACT        –        –        –        –        –        –        –        –        –        vi

TABLE OF CONTENTS        –        –        –        –        –        –        –        vii

CHAPTER ONE

1.0     INTRODUCTION         –        –        –        –        –        –        –        1

1.1     BACKGROUND OF THE STUDY  –        –        –        –        1

1.2     STATEMENT OF THE PROBLEM –        –        –        –        9

1.3     PURPOSE OF THE STUDY  –        –        –        –        –        10

1.4     RESEARCH QUESTIONS     –        –        –        –        –        –        10

1.5   RESEARCH HYPOTHESES   –        –        –        –        –        11

1.6     SIGNIFICANCE OF STUDY –        –        –        –        –        11

1.7     SCOPE/DELIMITATION OF THE STUDY       –        –        –        13

1.8     LIMITATION OF STUDY      –        –        –        –        –        –        13

1.9     DEFINITION OF TERMS      –        –        –        –        –        –        14

CHAPTER TWO

2.0     LITERATURE REVIEW        –        –        –        –        –        –        16

2.1     INTRODUCTION         –        –        –        –        –        –        –        16

2.2     THEORETICAL FRAME WORK    –        –        –        –        –        18

2.3     THE REVIEW OF THE RELATED LITERATURE     –        –        19

HISTORY OF PUBLIC RELATIONS       –        –        –        –        21

MANAGING NIGERIA’S IMAGE   –        –        –        –        –        22

MEDIA MUST PROTECT THE COUNTRY’S                     

IMAGE       –        –        –        –        –        –        –        –        –        23

REBRANDING NIGERIA      –        –        –        –        –        –        25

EVERY NIGERIAN IS RESPONSIBLE    –        –        –        –        26

PRESS LAWS & CENSORSHIP     –        –        –        –        –        29

STATE-PRESS RELATIONS –        –        –        –        –        33

ATTITUDE TOWARD FOREIGN MEDIA        –        –        –        35

NEWS AGENCIES       –        –        –        –        –        –        –        35

EDUCATION & TRAINING  –        –        –        –        –        –        39

2.4     SUMMARY OF LITERATURE REVIEW –        –        –        41

REFERENCES    –        –        –        –        –        –        –        –        47

CHAPTER THREE

3.0     RESEARCH METHODOLOGY      –        –        –        –        –        49

3.1     INTRODUCTION         –        –        –        –        –        –        –        49

3.2     RESEARCH DESIGN   –        –        –        –        –        –        –        49

3.3     POPULATION OF THE STUDY     –        –        –        –        –        50

3.4     SAMPLE/SAMPLING TECHNIQUE        –        –        –        –        50

3.5     INSTRUMENTS OF DATA COLLECTION       –        –        –        51

3.6     VALIDITY/RELIABILITY OF THE INSTRUMENT   –        –        51

3.7     METHOD OF DATA COLLECTION        –        –        –        –        52

3.8     METHOD DATA ANALYSIS         –        –        –        –        –        52

CHAPTER FOUR

4.0     PRESENTATION AND ANALYSIS OF DATA –        –        54

4.1     INTRODUCTION         –        –        –        –        –        –        –        54

4.2     DATA PRESENTATION AND ANALYSIS       –        –        –        54

4.3     HYPOTHESIS TESTING       –        –        –        –        –        –        65

CHAPTER FIVE

5.0     SUMMARY, CONCLUSION AND

RECOMMENDATION –        –        –        –        –        –        –        69

5.1     INTRODUCTION         –        –        –        –        –        –        –        69

5.2     SUMMARY         –        –        –        –        –        –        –        –        69

5.3     CONCLUSION    –        –        –        –        –        –        –        –        70

5.4     RECOMMENDATIONS         –        –        –        –        –        –        72

REFERENCES    –        –        –        –        –        –        –        –        76

APPENDIX A      –        –        –        –        –        –        –        –        79

APPENDIX B      –        –        –        –        –        –        –        –        80

CHAPTER ONE

2.0     INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Nigeria’s image has pummeled in recent times due to corruption, and insecurity of lives and property. The said corruption in Nigeria has become quite pervasive in all Nigerian institutions because the leadership group seems to be promoting material self-interest to the detriment of the collective wellbeing. The recurring insurgency is gradually spiraling from being a major national to international threat. And if the twin challenges are to be tackled, Nwachukwu recommended that both Nigerian leadership and the media should make concerted efforts to promote a positive image for the country. In Nigeria, all the hopes have to restore Nigeria image been inspired when Nigeria attained a republican status, but it was characterized by failures and mistakes catalogued.

The flamboyant life – style nurtured and nourished by bribery and corruption and painlessness’. The first military interregnum which initially raised the people’s hope and aspirations was later characterised by tribal and prejudices and bitterness which led to wide scale mass killings and antagonism and ended in painful civic war which nearly tore Nigeria report.

The image created could be summed up as susceptible to the temptations of corruption and graft as the politician.

The image of the country they left behind was one of thrift and chaos, which put in other words simply meaning, “we do not know what we want”. Speaking on the wrong doing of the former regime, of General Murtala Mohammed who emerged as the leader of the third head said that event of the part, despite our human and material resources was in bad and chaotic shape.

This showed that government has not been able to fulfill the legitimate expectations of the people. Nigeria had continued to drift.

The time has come when we should make it clear that we can decide for ourselves, that we know our interest and how to protect that interest. This is an excerpt from the policy formulated by a corrective regime. This policy accounted for its popularity. This policy continued to be dutifully implemented by the Obasanjo’s regime following the unfortunate assassination of General Murtala Mohammed on 13th February 1976. The regime which witnessed the cleaning of the public services, the setting up of new goals and effective tackling of many of the drastic problems facing the country created the image of a nation back on the path of sanity and heading in the right direction.

The many charges against the regime included political brigandry, bribery and corruption, and economic mismanagement. The regime created for the country an unfavorable image.

The Late Dele Giwa put it more succinctly when writing under the heading “death of innocence” said, that it had brought with the death of follow whip. Deception had become the new order, stealing is no big deal almost everyone had turned to a thief you can hardly have anything done without someone expecting you to bribe him and everyone discusses it openly” Then followed by the Babanigida’s Administration with it far reaching policies on structural adjustment, mass transportation, rural development, better life programme, privatization and commercialization of government owned companies. On several occasions when he was speaking to different groups, he made the following pertinent remarks. For too often I have talked in the past, of a new nation while continue to burn, leaving big scars on our image as a people”       At home it encountered industry, promoted meritocracy and mapped out a clear cut policy of transition to civilian rule which is being implemented faithfully through various organs such as the national electoral commission (NEC). The smooth transition programme which has being dutifully followed came to a hall with the annulment of June 12 presidential election won by Chief Moshud Abiola amidst this explosive political situation emerged the Interim in National Government (ING) headed by Enerst Shenekam which was later toppled by the Abacha Junta. It was in the wake of this confusion following the annulment of June 12 presidential election that Chief Moshood Abiola was arrested and detained by the Abacha Junta for proclaiming himself president of Nigeria- an offence regarded by general Sani abacha’s military tribunal as “treasonable felony” in his broadcast to the nation on October 1,995, general Sani Abacha announced a new transition time – table which was to terminate on October 1st 1998 with the swearing – in of a new civilian president who will be elected under a multi–party system. The story still remains the same political instability.

However, the image projected as that despite tremendous odds, economic, political and social, the country is back on the rails and that is a nation, we know where we are going and what is good for us.          There are obvious doubts skepticism and trepidation of heart as to what the future hold for the country as it marches on towards the fourth republic.

The question being asked is whether the new breed of politicians will let the country down again, in other words “Will we fail yet again” for this reason, it is necessary to recount what will be considered as Rebranding Nigeria  from three major angles, namely: political economic, and social.

POLITICAL

Nigeria’s political history since independence in 1960 had always remained instable despite the military interventions. This contravenes the word – wide campaign for the establishment of democratic government in all countries.

In Nigeria today, democracy is an illusion. There is no election without rigging even when citizens must have voted for their own choice. And go contrary to people’s will paramount. Through the barrel of the gun and advantage of incumbency, the military government undermine the will of the electorate and have continued to sacrifice the corporate image of the country on the alter of egocentrism and ethnocentrism. The effect of this act on the image of Nigeria is undoubtedly catastrophic.          The activities of those military government attract contempt, spite and scorn from other countries that are democratic. The encounter with FIFA over Nigeria’s bid to host the 1995 youth soccer championship a case in point. Also, the economic sector suffer as a result of obnoxious economic policies being adopted by those ill informed military boys” foreign investments are discourage and foreign aids in the areas of education, health , science and technology are either reduced or totally withdrawn. World bodies like united nation organization and others give little or no assistance to Nigeria. These reactions from the international bodies are products of the foreign government perception of Nigeria aversion of democratic process.

On the international scene Nigeria is seen as operating a highly hypocritical foreign policy.

Nigeria parades herself as the “giant of Africa” an as such continues to meddle in the internal affairs of other Africa countries.       The role played by IBB’s ECOMOG troop in Liberia is a thing to remember.        

In like manner, Nigeria continue to have boarder dashes with neighboring countries. However, political hostility and outright violence as it Nigeria image abroad is far being favourable.

ECONOMY

The Nigerian economy is poor. This does not imply that Nigeria had a bad economic policy,, rather the problem lies with the implementation of this policy.

Policies meant to revive the nation’s economy in the part include Operation Feed the Nation (OFN) Structural Adjustment Programme (SAP) the green revolution, National Drug Law Enforcement Agency (NDLEA) family support programme (FSP)  and so on. Some have failed, if not all. These economic policies were well intended but the possibility of their failing was not envisaged by the planners.  The international community now sees Nigeria as a nation without any economic direction and therefore unsafe for any investment.

The nation “economic image” is nothing to discuss about. The suspension of Nigeria membership from the common wealth further dwindled the country’s image abroad.

SOCIAL

This is the crux of the matter. The moral disposition and activities of our students and businessmen abroad have left a stain on the country’s image. Chidi Amafili (in Nwosu, 1990: 249) sum it up in these words, either you are branded a drug peddler or a gum runner, or an Aids carrier, an Inferior materials supplier or you falsely documents or you “bootleg” that is piracy in records cassettes, books or you are just a plain chef. Nigeria citizens have been humiliated at our parts and immigration checks overseas”     Over students abroad are not left out. They perform all sorts of tricks and as part of Nigeria’s foreign policy, it as only being practiced according to the dictate of the government in power. It is pertinent to note that Nigeria foreign policy in Namibia, Israel and Egypt is good. After considering all these facts one might that it will just to succeed, leaving a trail of faith on their countries image” These are purely the public relations problems. Apart from the dubious activities of these Nigeria students and international businessmen, Nigeria government has institutionalized corruption. Embezzlement and others vices now become the order of the day.   Rebranding Nigeria  abroad is painted by all citizens and whatever may be their status or occupation in life.          These include government representatives who formulate polices, the soldier whose duty it is to defend the country, the policemen who maintain law and order, the judicial officers who administer justice, the immigration and custom officials who deal with foreigners visiting or leaving the country, the businessmen, traders who export, import or deal with foreigners and students who should serve as beacons of light.    Nigerian who travel to other countries as the representatives, farmers who produce food for feeding the nation and for export, and indeed all others who sever in one capacity or another have created a battered image of Nigeria outside her own shore. Something has to be done by both government and individual to correct this image.

1.2     STATEMENT OF THE PROBLEM

 An important factor admired by all government is the good image of its country in the comity of nations government, therefore, try to monitor the activities and actions of her citizens and her policies as these will determine the media coverage they receive.

To build a favourable image, efforts must be made to exhibit acceptable norms and value or behaviour the problem passed in these study is how to use the public relations  to build a favourable image for Nigerian from her current image? Inadequate information dissemination distorts perception of the image of reality.

It follows that despite a nation’s actions, peoples’ perception of information on what said about either by others or by its own people the public relations determines mental pictures, however good deed attract favourable media coverage and consequently a favourable image.

1.4     PURPOSE OF THE STUDY

The purpose of this study is to find the position or place of the public relations in reconstructing Nigeria’s battered image abroad.

It also seeks to suggest something about the public relations techniques that can be used to reconstruct country’s image aboard. This study, therefore, aims at acquainting Nigeria with the desirable mode of construct capable of boosting the nations image abroad. This is intended to achieve through an elaborate discussion of the place of the public relations in the course of building and sustains good image for Nigeria.

1.4     RESEARCH QUESTIONS

This study attempts to answer the following questions.

1.       What contributed to the public relations?

2.       What is Rebranding Nigeria abroad like?

3.       What effort does the Nigerian government making to correct this image?

4.       What the public relations tools and techniques can be employed to correct the image

5.       How can Nigerian help the government in rectifying the country’s present image?

1.5   RESEARCH HYPOTHESES

Ho:    The public relations cannot be used in the resolution of Rebranding Nigeria  problem.

H1:    The public relations can be used in the resolution of Rebranding Nigeria  problem.

1.6     SIGNIFICANCE OF STUDY

Inadequate information dissemination distorts perception of the image of reality.It follows that despite a nation’s actions, peoples perception of information on what said about either by others or by its own people the public relations determines mental pictures, however good deed attract favourable media coverage and consequently a favourable image.   Attention of government have been drawn to the type of their countries portray in recent years. The importance of having a favourable image lies in Rober Dervis (1970) assertions that a desired image can be of greater use then a significant increment in military and economic power.

An undesired image can involve cost for which no amounts of the usual kinds of power can compensate and be handicap almost impossible to conquer”. This is especially so in our interdependent world where, according to karl Deutzch and Richard Meritt (1987). Foreign decision makers and diplomats usually carry in their memories aspects which inform their policies towards other nations”.       It is the light of these facts that the social responsibility theory of mass communication in relation to the public relations practice was chosen to guide the cause of this study. The theory according to Dr Femi Senaike (quoted in M.A Ogunsiyi, 1989:144) posts that the power and near monopoly position of the media impose on them an obligation to be socially responsible, to see than all sides are fairly represented and that the public relations has enough information decide. And this premises as asserted by Ikechukwu E. Nwosu and Idemili S.O (1992) revealed the public relations is not a window – dressing or white washing or cover – up practice for management and government or individual. Such cover up or white washing hardly work and mores very in their effect as they are sooner than later discovered for what they are by their target public?       The basic principle underlying he social responsibility theory as it relate to the public relations practice is that of individual, institution & like government or organizations should think in such globally accepted manner. This must have caught the fancy of Ikechukwu E. Nwosu and S.O. Idemifi when they stated that the public relations is working and guided by the public interest consideration or being socially responsible in order to be socially acceptable.

1.7     SCOPE/DELIMITATION OF THE STUDY

This study covers Public perception on the role of public relation in rebranding Nigeria image across national frontiers using Nigerian Institute of Public Relations (NIPR) Rivers State chapter as the case study.

1.8     LIMITATION OF STUDY

Despite the limited scope of this study certain constraints were encountered during the research of this project.  Some of the constraints experienced by the researcher were given below:

i.        TIME: This was a major constraint on the researcher during the period of the work. Considering the limited time given for this study, there was not much time to give this research the needed attention.

ii.       FINANCE: Owing to the financial difficulty prevalent in the country and it’s resultant prices of commodities, transportation fares, research materials etc. The researcher did not find it easy meeting all his financial obligations.

iii.      INFORMATION CONSTRAINTS: Nigerian researchers have never had it easy when it comes to obtaining necessary information relevant to their area of study from private business organization and even government agencies.  The primary information was collected through face-to-face interview getting the published materials on this topic meant going from one library to other which was not easy.

Although these problems placed limitations on the study,  but it did not prevent the researcher from carrying out a detailed and comprehensive research work on the subject matter.

1.9     DEFINITION OF TERMS

The basic concept that will continue to re – occur in this study is the image public reactions and reconstruction. These terms will be defined in their conceptual and operational form.

IMAGE: The impression held by the general public about Nigeria. Operational, the impression held by other countries about Nigeria.

PUBLIC RELATIONS:  The establishment of two – way communication to resolve conflict of interest understanding based on truth, knowledge and full information.

OPERATIONAL: The establishment of two-way communication between Nigeria and other nations to ensure a positive image.

RECONSTRUCTION: To rebuild something to a better standard. Operational – to rebuild Nigerian’s battered image to a favourable one.

ASSUMPTION: The citizens have a fundamental role to play in creating an image for the country. That the character of the citizens abroad determines the impression that other nations have about Nigeria. That good character create a favourable image and Visa-Vise. That public relations has a role to play in reconstructing the country’s image.

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