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ABSTRACT
Have you ever been to a postal service station to pick a package and was told its yet to arrive or the package has been processed but yet to be dispatch. These are occurrences we wish we can control and track our packages right from the dispatch station. This project focuses on solving the problem by developing an application to solve the problem inherent to real-time parcel tracking and monitoring in Nigeria, using Nigeria Postal Service (NIPOST). The Real-Time Parcel Tracking and Monitoring Application is a web-based application intended to be accessible online. This allows the application to be available to both mobile phone and PC users who can access this application online. The system was developed using open source web technologies notably HTML, PHP, JAVASCRIPT and MySQL. The system produced in this research work has functions that will enable both the receiver and sender of various packages to track and monitor their packages with ease from the comfort of their homes, offices, market using a web enable device. The developed application was tested using the WAMP application suite and the test results show that the application works as expected.
TABLE OF CONTENTS
DECLARATION i
CERTIFICATION ii
DEDICATION iii
ACKNOWLEGEMENT iv
ABSTRACT v
LIST OF TABLES vi
LIST OF FIGURES vii
TABLE OF CONTENTS viii
CHAPTER ONE 1
INTRODUCTION 1
1.1 BACKGROUND OF STUDY 1
1.2 STATEMENT OF THE PROBLEM 1
1.3 AIM AND OBJECTIVE OF THE STUDY 2
1.3.1 OBJECTIVES 2
1.4 SCOPE OF THE STUDY 2
1.5 SIGNIFICANCE OF THE STUDY 2
1.6 RESEARCH METHODOLOGY 3
1.7 DEFINITION OF TERMS 3
CHAPTER TWO 4
LITERATURE REVIEW 4
2.1 PARCEL TRACKING 4
2.2 HISTORY OF TRACKING 4
2.3 OVERVIEW OF THE EXISTING SYSTEM 10
2.4 ADVANTAGES OF ELECTRONIC PARCEL TRACKING 6
2.5 DISADVANTAGES OF ELECTRONIC PARCEL TRACKING 6
2.6 DESCRIPTION FLOW OF PARCEL TRACKING DIAGRAM 7
2.7 HISTORY OF THE CASE STUDY 8
CHAPTER THREE 10
SYSTEM ANALYSIS AND DESIGN 10
3.1 METHODOLOGY 10
3.2 SYSTEM DESCRIPTION ANALYSIS AND DEFINITION 11
3.3 SYSTEM DESIGN 12
3.3.1 OUTPUT DESIGN 12
3.3.2 INPUT DESIGN 12
3.5.3 SYSTEM FLOWCHART 15
3.3.4 ENTITY RELATIONSHIP DIAGRAM 16
CHAPTER FOUR 17
SYSTEM IMPLEMENTATION AND TESTING 17
4.1 RESSON FOR CHOICE OF LANGUAGE 17
4.2 DOCUMENTATION 18
4.2.1 SYSTEM SPECIFICATION 18
4.2.2 HARDWARE REQUIREMENT: 18
4.2.3 SOFTWARE REQUIREMENT: 18
4.2.1 USER MANUAL 20
4.2.2 INSTALLATION PROCEDURE 20
4.3 DISCUSSION OF RESULTS 21
4.3.1 REPORT TO GENERATE 21
4.4 SAMPLE SOURCE CODE 22
4.5 SAMPLE OUTPUT 22
CHAPTER FIVE 23
SUMMARY, CONCLUSION AND RECOMMENDATION 23
5.0 SUMMARY 23
5.1 CONCLUSION 24
5.2 RECOMMENDATION 24
REFRENCES 26
APPENDIX A 27
APPENDIX B 53
SCREEN FORMS OF REPORT 53
FIG.4.1 HOME PAGEREGISTERED CLIENT INFORMATION REPORT 53
REGISTERED CLIENT INFORMATION REPORT 54
PARCEL TRACKING STATUS REPORT 55
NEW CLIENT APPLICATION PAGE 56
TRACKING AGENT CLIENT UPDATEENTRY FORM 57
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
Location-tracking technology also is being used to streamline supply chains for corporations, seeking to move products to the market faster, and to monitor assets and prevent inventory loss. NIPOST’s online tracking is the fastest way to find out where your shipment is. No need to call customer service when we can offer you real-time details of your shipment’s progress as it speeds through the NIPOST Network on the way to its destination. Soon, companies also will be able to track your location. Imagine walking through your local supermarkets, and as you pass through the aisle, an electronic coupon for your favourite cereal is beamed to your phone.
1.2 STATEMENT OF THE PROBLEM
Today’s rate at which clients do call the tracking agents and also the rate at which clients visit the NIPOST office to confirm the status of the parcel they sent through the NIPOST service channel is too high . At times, the NIPOST agent may not be able to say precisely whether the parcel has been delivered or not due to inadequate means of communication to the company while on journey and secondly, it is more prone to error due to data lost. The data entry and validation aspect of the old system are done manually, the system use the data entered as the basis for the tutorials schedule while all documents given to the clients are generated from the data collected and result of processed data for use. This process is often associated with high-levels of manual processing, limited tracking visibility and poor customer service (at least perceived). An efficient chain-of-custody pro`of-of-delivery (POD) solution becomes more and more important to day-to-day operations.
1.3 AIM AND OBJECTIVES OF THE STUDY
The aim of this research is to design and implement online and real-time parcel monitoring and tracking system to the NIPOST clients.
1.3.1 SPECIFIC OBJECTIVES
The specific objectives are;
- The ability to manage and reassess objectives as needed.
- The creation of acting plans that include milestones for much larger objectives.
- The ability to track the amount of time spent on specific tasks, making sure that the most meaningful stay at the forefront.
1.4 SCOPE OF THE STUDY
The scope of this research work will be limited to the provision of tracking information provided by the NIPOST for tracking of client’s freight and parcels on transit as provided by the NIPOST agents.
1.5 SIGNIFICANCE OF THE STUDY
In implementing the objectives of this study, the advantages of an E-tracking system over the existing system, i.e. the manual way of registering and monitoring the movement of freight or any parcel. Users will be able to tracking/ access resource digitally without carrying books, journals, magazines etc. which could result in rapid wear and tear of the paper documents. Besides, it will afford users the opportunity to see the current status and position of their goods or parcel. The proposed system will provide security to help track the movement of each ship and parcel carrier on transit. The system will also eliminate some of the routine manual work prevalent in the manual system of tracking.
1.6 RESEARCH METHODOLOGY
Research methodology involves the specification of procedures for collecting and analyzing data necessary to define or solve the problem for which the research is embarked upon.
1.7 DEFINITION OF TERMS
- TRACKING: Tracking is the process of automatically locating a point or series of points from frame to frame in a sequence.
- CARGO: Goods carried on a ship or aircraft.
- INFORMATION: This is a collection of facts or data.
- PARCEL: Goods etc. wrapped up in a package for posting or carrying.
- E-TRACKING: Tracking is the process of automatically locating a point or series of points from frame to frame in a sequence Online.
- TRANSIT: Going, conveying, or being conveyed, esp. over a distance.
- POD: Proof of delivery.
- NIPOST: NIPOST.
- TDX: Tracking Dog Excellent.
- P.S.F.C: Parcel sent from client.
- P.U.S: Parcel update status.
- P.C: Parcel cleard to be dispartced.
- P.R.S: Parcel report status.
- T.R.F.C:Track request from client.
- P.E.R.F.NIPOST: Parcel entry registration from NIPOST.
- P.U.F.DISP: Parecl update from dispatcher.
- T.R: Track result.
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