ABSTRACT
The study examined conflict management and industrial harmony. Data were collected from respondents which comprises of responsible and experienced workers from the first bank PLC Woji branch, Port-Harcourt. A survey method was adopted and 71 questionnaire were administered to Junior and senior staff and correspondents were retrieved. The data collected were analyzed using chi-square method and simple percentage as a statically tool to test the hypothesis. The result revealed, that there is an effect of conflict management and industrial harmony in first bank PLC. Since, conflict in organizations cannot be totally avoided, it becomes imperative for organizations to provide measures through which these conflicts can be handle in order to still achieve the stated goals of the organization. The study recommends a set of guidelines which could be used in improving conflict management and industrial harmony and further boost the employee’s morale and also increase performances.
Complete material cost #3000